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We are Fresh Start UK

We pride ourselves on our people-first culture and we’ve helped more than 12,000 clients
free themselves from serious debt, treating one and all with empathy and understanding,
and with their best interests at heart.

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Our Mission and Values

Our Mission - To improve people’s lives who are struggling with debt, providing responsible
advice and innovative solutions, empowering our customers for their futures.

R
Responsibility

Keeping Financial, Regulatory and Social responsibility at the forefront of all decisions.

I
Innovation

Innovations in the way in our service and the way we work, challenging the status quo.

S
Service

Always striving to provide the very best service, and challenging ourselves to do better.

E
Empowerment

Empowering our clients for their financial futures and encourage our colleagues to reach their full potential.

R
Responsibility

Keeping Financial, Regulatory and Social responsibility at the forefront of all decisions.

I
Innovation

Innovations in the way in our service and the way we work, challenging the status quo.

S
Service

Always striving to provide the very best service, and challenging ourselves to do better.

E
Empowerment

Empowering our clients for their financial futures and encourage our colleagues to reach their full potential.

Welcome to the team

Find out more about the friendly and experienced Fresh Start UK team here, including which department they’re from and how to get in touch.

Ed Hawken

Admin Assistant

ehawken@freshstartltd.com
Aaron Tolan

Customer Liaison Officer

atolan@freshstartltd.com
Chris Chiappini

Admin Assistant and Cashier Controller

cchiappini@freshstartltd.com
Matthew Gallagher

Admin Assistant

mgallagher@freshstartltd.com
Aron Nelligan

Customer Liaison Officer

anelligan@freshstartltd.com
Sam Rothwell

Debt Solutions Specialist & QA Analyst

srothwell@freshstartltd.com
Jade Fawcett

Debt Solutions Specialist

jfawcett@freshstartltd.com
John Armstrong

IS Support & Data Analyst

jarmstrong@freshstartltd.com
Jamie Ablett

QA & Compliance Analyst

jablett@freshstartltd.com
Sian Garrett

Customer Liaison Officer

sgarrett@freshstartltd.com
Kerry Barrett

Customer Liaison Officer

kbarrett@freshstartltd.com
Marta Legowik

Debt Advisor

mlegowik@freshstartltd.com
Weronika Golebiewska

Debt Advisor

wgolebiewska@freshstartltd.com
Lydia Musgrave

Communications Colleague

lmusgrave@freshstartltd.com
Joanna Musgrave

Senior Cashier Controller

joanna@freshstartltd.com
Paul Sutton

Bookkeeper

psutton@freshstartltd.com
Tom Poole

Debt Solutions Specialist

tpoole@freshstartltd.com
Dan Rosenquest

Debt Solutions Specialist

drosenquest@freshstartltd.com
Rob Gleeson

Debt Solutions Specialist

rgleeson@freshstartltd.com
Jon Musgrave

Operations Manager

jon@freshstartltd.com
Ben Arthur

Information Systems and Implementation Manager

barthur@freshstartltd.com
Sophie Leslie

Team and Project Manager

sleslie@freshstartltd.com
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Money Helper has replaced the Money Advice Service and brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.

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