Online Debt Advice
Online Debt Advice
Back Back
Close

Are you in arrears with your utility providers?

Get human-free debt advice

100% online, conversion-free process

Apply for and submit applications for a Debt Management Plan or IVA

Speak to a debt advisor

Complete a brief survey to begin
Trustpilot
Utility provider arrears

Energy bills and other utilities are priority bills and falling behind with their payments can put you in arrears. These can quickly spiral out of control, particularly now when the cost of living has never been higher. There are options available to help with repayment towards current arrears and your existing supplier can provide you with more information. If you have arrears with previous suppliers, speak to one of our advisors who can provide you with advice based on your current personal circumstances.

Key facts about utility bills
img

Energy arrears are priority debts and will need to be settled ahead of other debts

img

Contact your supplier as soon as you experience financial difficulties, they may have options available to help you

img

You may be threatened with supply disconnection if you don’t contact your supplier

img

Make an offer you can afford alongside your regular utility payments

Utility Bill Advice

What to do if you’re in arrears
  • It is important to talk to your supplier as soon as you can
  • Your supplier is required to help you under regulator rules
  • Emergency credit may be available
  • Research cost of living payments and government support
  • Consider seeking impartial debt advice
What causes utility bill arrears?
  • Suppliers increasing their prices without you realising
  • Suppliers base bills on estimated usage for the year, so mistakes made here can result in the accruement of debt
  • Seasonal surges can cause hikes in bills, increasing the risk of debt
Do you need help with bills?
  • You may be eligible for benefits or be able to increase your current benefits
  • Speak to the supplier as they may permit you to take a payment holiday or pay in smaller amounts
  • Do not ignore letters or bills regarding your debts
  • Try to avoid borrowing money to pay your bills, as this can see your debt start to spiral out of control
How to stay on top of bills
  • Set up a direct debit to pay your bills as they are issued
  • Install a smart meter to provide accurate bills and avoid inflated estimated usage charges
  • Manage energy usage efficiently
  • Remember that bills may increase during the winter months
  • Use a price comparison site to check for cheaper rates

What Bailiffs...

  • It is important to talk to your supplier as soon as you can
  • Your supplier is required to help you under regulator rules
  • Emergency credit may be available
  • Research cost of living payments and government support
  • Consider seeking impartial debt advice
  • Suppliers increasing their prices without you realising
  • Suppliers base bills on estimated usage for the year, so mistakes made here can result in the accruement of debt
  • Seasonal surges can cause hikes in bills, increasing the risk of debt
What Bailiffs...
  • You may be eligible for benefits or be able to increase your current benefits
  • Speak to the supplier as they may permit you to take a payment holiday or pay in smaller amounts
  • Do not ignore letters or bills regarding your debts
  • Try to avoid borrowing money to pay your bills, as this can see your debt start to spiral out of control
  • Set up a direct debit to pay your bills as they are issued
  • Install a smart meter to provide accurate bills and avoid inflated estimated usage charges
  • Manage energy usage efficiently
  • Remember that bills may increase during the winter months
  • Use a price comparison site to check for cheaper rates
How can I manage utility bill debt?

Managing your bills each month can help you budget for any sudden or unexpected price hikes by energy suppliers.

If you do find yourself in utility bill arrears, however, contact your supplier immediately to discuss repayment plans and consider seeking impartial debt advice.

img
Ready to get started?
Why choose Fresh Start UK?

Fresh Start UK has helped more than 12,000 people gain control of their finances and become debt-free. If you’re struggling with debt and finding it tough to keep up with your bills, speak to an advisor today.

Get Started Speak to an advisor arr
Get Started
img
Final points to consider

Do you feel as though you need help with your finances? A debt management plan can help you do just that, reducing your stress and worry immediately.

As a leading debt management company, Fresh Start UK deals with thousands of cases each year and is able to provide our clients with confidential advice to prevent debts from becoming insurmountable. Get in touch with us today to find out more.

Ready to get started on the path to financial freedom?
Get Started Speak to an advisor arr
Get Started
Trustpilot
img

Money Helper has replaced the Money Advice Service and brings together the support and services of three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise.

link Get Started link WhatsApp link Call Us